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Twinxie Girl – Frequently Asked Questions

Twinxie Products

Are your products really natural and organic?

Yes, really! Twinxie Girl was created specifically to ensure the health of our little ones’ skin (check out our story here) by using natural and organic ingredients. So, we only use ingredients that are non-toxic, chemical-free and originate from nature – and the majority of those ingredients are certified organic, too.

Is your makeup safe and suitable for tweens and teens?

Absolutely! That’s exactly why we created Twinxie Girl: To give tweens and teens beautiful, age-appropriate cosmetics. We know there’s a real lack of safe makeup out there for girls of all ages so all of our products
are natural, organic, vegan, cruelty free, nut-free, dairy-free and gluten-free.

FYI: We trust the quality of our products but we do recommend a patch test before first use as every skin reacts differently to different ingredients.

And your products are really vegan?

Of course. We love our furry friends, so none of our products are tested on animals or use animal-derived ingredients.

What does Twinxie Girl have that other kids makeup brands don’t?

Twinxie Girl is expertly formulated by a chemical engineer (with certificates in advanced cosmetic science and another in advanced colour cosmetic formulation!) who also happens to be a mum. And as our products are created specifically for young skin, you can be sure that our little ones are at the heart of every single thing we do. That means natural, organic and good-for-you ingredients, no nasty chemicals and beautiful, age-appropriate shades. We empower and guide our girls to have fun and express themselves. And we do it
with non-toxic, gluten-free, dairy-free, nut-free, vegan and cruelty free cosmetics.

Why did you start this tween makeup brand?

Great question. As a mum, I not only wanted the best possible products for my daughter but also to inspire her to be the best version of herself. How could I create healthy cosmetics for her to use? Fuelled by the lack of safe makeup products for tweens and teens, I set-up a lab at home (I’m a chemical engineer, too), determined to give my best not just to my daughter but to yours too.

I experimented and experimented with non-toxic, natural, organic, vegan, gluten- and nut-free, cruelty-free makeup for kids. I also experimented with colours, making sure Twinxie Girl offered beautiful, suitable shades. And I had a lot of help from my daughter along the way; read our full story here

Gifting

I need a gift for the tween or teen in my life. Can you help?

You betcha. We know how tricky it can be to find a cool, age-appropriate present for girls of any age, so we’ve made sure that every one of our products is safe and suitable for gifting. You can either pick-and-mix between the individual natural eyeshadows and natural lip glosses, or check out our carefully curated collection of gift boxes here.

My daughter is a dancer. Can I use Twinxie Girl for her makeup looks?

Please do! When developing our natural eyeshadow range, we made sure each product was richly pigmented and could double as a blush, bronzer or highlighter. And all of our natural lip glosses are super buildable, in case you do need a deeper colour. Plus, you know your little one’s skin will be hydrated and soothed when they come off stage. Win-win!

Ingredients

How do you select your ingredients?

Like we said, quality ingredients are the key to developing the perfect cosmetic formulation. We understand that it can be complicated trying to figure out what is and isn’t good for you, and that there’s a wealth of misinformation available on the internet. So we take our ingredients selection very seriously.

At Twinxie Girl, we follow a strict process when it comes to choosing the main ingredients in any of our products. For an ingredient to be eligible, it must pass through a rigid selection matrix. We pay very close attention to things like where the ingredient came from, whether it’s gluten- and nut- free, whether it’s free of parabens, phthalate and petrolatum and what the benefits to the skin are. Unless an ingredient can get through that matrix,
it’s not going in our products.

What ingredients do you use?

You’ve probably figured out by now that all of our ingredients are non-toxic, natural and, wherever possible, organic. They’re also gluten-, nut- and cruelty free.

For our natural lipglosses, we use:

Ricinus Communis (Castor) Seed Oil* / Mangifera Indica (Mango) Seed Butter* / Simmondsia Chinensis (Jojoba)* / Punica Granatum (Pomegranate) / Euphorbia Cerifera Cera (Candelilla Wax) / Tribehenin / Trihydroxystearin /
Tocopherol (Vitamin E) / Citrus Sinensis (Sweet orange) Peel Oil Expressed* May Contain (+/-) Mica, Iron Oxides (CI 77491, CI 77492, CI77499), Titanium Oxide, Tin Oxide, CI 77742, Titanium dioxide (CI77891) *Certified Organic

And for or natural eyeshadows, we use:

Corn Starch, Mica, Magnesium Stearate, Tocopherol (Vitamin E) May Contain (+/-) Iron Oxides (CI77491, CI 77492, CI77499), Titanium Oxide, Tin Oxide, CI 77742, Titanium dioxide (CI77891)

Do you use egg, wheat, milk and dairy products or nuts in your makeup?

Nope! We do not use any ingredients that contain egg, wheat, milk and dairy and any nut oil or butter.

For our natural lipglosses, we use:

Ricinus Communis (Castor) Seed Oil* / Mangifera Indica (Mango) Seed Butter* / Simmondsia Chinensis (Jojoba)* / Punica Granatum (Pomegranate) / Euphorbia Cerifera Cera (Candelilla Wax) / Tribehenin / Trihydroxystearin / Tocopherol (Vitamin E) / Citrus Sinensis (Sweet orange) Peel Oil Expressed* May Contain (+/-) Mica, Iron Oxides (CI 77491, CI 77492, CI77499), Titanium Oxide, Tin Oxide, CI 77742, Titanium dioxide (CI77891) *Certified Organic

And for or natural eyeshadows, we use:

Corn Starch, Mica, Magnesium Stearate, Tocopherol (Vitamin E) May Contain (+/-) Iron Oxides (CI77491, CI 77492, CI77499), Titanium Oxide, Tin Oxide, CI 77742, Titanium dioxide (CI77891)

FYI: Even though we don’t use egg, wheat, milk and dairy and any nut oils or butter, we still recommend a patch test as every skin reacts differently.

Where are Twinxie Girl products manufactured?

Right here in Australia. We’re proud to say that we formulate, manufacture, test and ship all of our products ourselves, giving us the highest possible level of quality control. We work closely with our suppliers and know exactly where our locally sourced ingredients come from.

We don’t just stick our logo on any random product; we take our time, select the best ingredients and create the greatest makeup for teens and tweens we possibly can.

Shipping Information

OK, I’m in! How do I place an order?

Woohoo! You’re officially a Twinxie Girl. Ordering is easy; just choose the product (or products, we won’t tell) you want by clicking here and add them to your cart. Then select “checkout” and proceed to payment.

We only use the most reliable and secure payment gateways, so you can stock up on your fave Twinxie Girl products with peace of mind.

Do you ship overseas?

We absolutely do. A couple of things to note:

1. International shipping rates depend on the weight of the order and the delivery location. The charges will be calculated at checkout.

2. Any customs or import duties, including VAT and any processing fees, imposed by a customer’s country of residence are the responsibility of the customer.

Returns And Refunds

How does your returns policy work?

We believe in the quality of every single one of our products, and we want you to be happy with your purchase. It’s why we have a 100 per cent satisfaction guarantee and why, if you have received a damaged, faulty or
incorrect product, we’ll cover the cost of the return or replacement.

Drop us a message at hello@twinxiegirl.com.au about any return-related query and we’ll sort it out for you as quickly as we can. Read more about our Return Policy here.

Still have a question?

Fill out the form below and one of our friendly staff will be in contact ASAP. Look forward to speaking with you soon.